Privacy policy

Privacy Policy

Last updated: February 16, 2026

Claraiona Wellness Arts (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, register for a workshop, or otherwise interact with our store.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Personal Information We Collect

When you visit our website or make a purchase, we may collect personal information such as:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely through Shopify and payment providers)

  • Order history and transaction details

  • Messages you send us (such as customer service inquiries)

We may also automatically collect basic technical information such as your IP address, device type, browser type, and website activity for analytics and site performance.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate with you about your purchase or workshop registration

  • Improve our website and customer experience

  • Send marketing emails (only if you opt in)

Marketing Emails

If you subscribe to our mailing list, we may send you promotional emails. You can unsubscribe at any time using the link at the bottom of our emails.

Sharing Your Information

We only share personal information when necessary to operate our business, including with:

  • Shopify (our website host and commerce platform)

  • Payment processors (to securely process transactions)

  • Shipping and fulfillment services (to deliver your order)

  • Email marketing platforms (if you subscribe)

These third parties are required to handle your information securely.

Cookies

Our website uses cookies and similar technologies to help improve your browsing experience and support analytics and marketing. You can disable cookies in your browser settings, though some features of the website may not function properly.

Your Rights

Depending on where you live, you may have the right to request access to, correct, or delete your personal information. To make a request, contact us using the email below.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or your personal information, contact:

Claraiona Wellness Arts
Email: hello@claraiona.ca